Shipping Timeframes
We strive to process and dispatch all orders within two business days. Please note that shipments are conducted on weekdays (Monday to Friday) and do not include bank holidays or any designated holiday periods.
- Free Shipping within the United States: Estimated delivery time is 7 to 12 business days via USPS.
- Free International Shipping: Estimated delivery time ranges from 7 to 18 business days.
Order Tracking
Once your order has been placed, please be aware that we cannot accommodate requests to change the delivery address.
To track your order, check your email inbox, including your junk or spam folder, for your tracking number.
You can track your shipment using the following link: Track Your Order.
Incorrect or Incomplete Shipping Address
Customers are solely responsible for entering a full and accurate shipping address (including house number, unit number, zip code) at checkout.
We ship only to the exact address provided during order submission.
Once an order has been dispatched, we cannot redirect or modify delivery addresses.
If delivery fails and the package is returned‑to‑sender due to an incorrect/incomplete address provided by the customer:
- We may offer full product‑cost refund upon receipt of the returned item; original outbound shipping cost is non‑refundable, as the shipping service has already been performed.
- Reshipment service is available, and the customer will bear the new reshipping fee.
No immediate full refund will be granted before we receive the returned parcel.